RIDWAN ABUBAKAR MOGAJI

Dynamic IT Support Specialist & System Administrator

Ibadan, NG.

About

Highly motivated IT Support Specialist with 5+ years of experience in diagnosing and resolving complex hardware, software, and network issues, coupled with strong administrative and training capabilities. Proven ability to streamline IT operations, enhance system security, and deliver impactful user support, ensuring business continuity and improved productivity across diverse organizational settings. Adept at leveraging technical expertise and problem-solving skills to manage IT infrastructure and support critical organizational functions.

Education

Federal University Dutsin-ma

Dutsin-ma, Katsina State, Nigeria
ā†’
Bachelor of Science (BSc) Computer Science and Information Technology

At-Tawheed Model College

Ekiti, Ekiti State, Nigeria
ā†’
Secondary School Certificate Examination (SSCE): WAEC/NECO

Languages

English

Certificates

Data Analytics

Career Essential in Generative AI

Certificate in Web Development

Certificate in Google fundamental of digital marketing

Google

Jobberman Soft Skills Training Certification

Jobberman

Introduction to Artificial Intelligent

Python certified programming associate certificate

Certificate in Project Management

Skills

Operating Systems & Software

Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Google Office Packages, Google Document, Google Spreadsheet, Google Drive, Software Installation, Patch Management, Security Updates, Data Recovery.

Programming & Web Development

HTML, CSS, JavaScript, C++, Java, Python, WordPress Development, Web Troubleshooting, Canva Creative Designer.

IT Support & Troubleshooting

Hardware Troubleshooting, Software Troubleshooting, Network Troubleshooting, Remote Desktop Support, User Assistance, Login Problem Resolution, Email Configuration, Technical Support, Helpdesk Operations, Problem Solving.

Network & System Administration

Network Device Setup, Routers, Switches, Firewalls, LANs, WANs, Internet Connectivity, Network Security, CCTV Surveillance, System Backups, IT Inventory Management.

Training & Documentation

IT Training, Software Usage Best Practices, Technical Concept Explanation, System Documentation, Standard Operating Procedures, Report Preparation.

Administrative & Project Management

Logistics Coordination, Banking Administration, Executive Assistance, Paperless Filing Systems, Schedule Management, Correspondence Handling, Financial Reporting Assistance, Project Management (Certified), Organizational Efficiency.

Emerging Technologies

Artificial Intelligence (AI), Generative AI, Data Analytics, Digital Marketing.